Our research and analysis services offer unparalleled access to Web, Intranet and Portal research specifically geared to the unique needs of executives responsible for their Web applications.

Research seats will provide you and your team with the information and expert analysis you need to succeed with your daily Web tasks and management.

Our research service, complemented with unlimited direct access to expert industry analysts, helps you to make the right call in total confidence - so you avoid costly mistakes.

Timely and Pragmatic Advice - When You Need It!
Web projects - Portals, Intranets or Web sites- require a multitude of skills throughout the whole lifecycle of Web projects. Have you ever wished you had…

1. Specific and accessible expertise to help you resolve internal disagreements about design, or
2. A second opinion validating or challenging a Web agency's decision

WebCoach is a personalized advisory service to assist you throughout your Web, Intranet and Portal projects at a fixed price (starting at 250€ for 3 months) including:

1. Free Access to our Research: You have access to a vast array of expertly written research documents. When you need more personal service, we provide extensive, direct phone access to our analysts.
2. Unlimited Inquiries: Use it when you're seeking information about best practices, second opinions, clarification, or to further discuss our research. Learn more from our analysts about usability, managing Web projects, Web governance, organizational structure, strategy, Intranet/Portal deployment, rollouts and Web site analysis. Our analysts provide information over the phone or in written email responses to your inquiries.

These days, business and technology see such rapid change that no organization can consistently make the right decisions without expert research and advice. Leading organizations worldwide use our research and opinions to make Web-related decisions; our documents are regularly among the top 10 most read research documents on ITForbes.com and PcPro.co.uk. We are also consistently quoted on a wide range of IT portals.

Our advice is pragmatic because we are constantly advising and interacting with companies. We offer research and advice for every stage of the "Web lifecycle"-from strategy to ongoing maintenance. We ensure that our research is relevant for your business by focusing on the most important trends in eBusiness - the issues critical to your ability to remain competitive.

WebCoach comes to your desktop in two different levels:

WebCoach Operations: is the best choice for companies that need timely advice to continuously improve their Web applications. It includes:

• Free access to all of our research and
• Unlimited inquiries answered by our analysts by phone within 72 hours.
• Prices starting
• Trial (6-month subscription period), 560 US$ or 450 €,
• Standard (12-month subscription period), 1000 US$ or 800€,

WebCoach Launch: is the perfect choice for companies that have major Web projects on the horizon (redesign, Web consolidation or a new Intranet/Portal). It includes:

• Two one-day onsite briefings or consulting appointments
• Free access to all of our research, and
• Unlimited inquiries answered by our analysts by phone/email within 24-48 hours.
• Preferred consulting tariffs (- 25% of standard rate)
• Prices starting
• Trial (6 months), 3'400 US$ or 2'750€
• Standard (12 months), 3'180 US$ or 3'050€

WebCoach - Competitive Web Monitor: is the perfect choice for companies with business critical Web sites. It provides:

• Analysis of your competitors' Web sites every six months, providing strategic input to help you align with and/or differentiate yourself from your competitors. This helps you stay up to date with regard to the functionality and content your competitors provide, so you'll attract more prospects and strengthen your relationship with existing customers (read our Competitive Web Monitor fact sheet).
• Free access to all of our research, and
• Unlimited inquiries answered by our analysts by phone/email within 24-48 hours.
• Preferred consulting tariffs (- 25% of standard rate)
• Price: Standard (12-month subscription period)9'375US$ or 7'500€,

Each box is a packaged offering, which can be: Delivered in a very short time, Tailored to suit your needs, Bundled with others as required.

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Briefings -Top 3 Most Requested Briefings

• Usability Best Practice Workshop, helps you learn the proven and successful usability best practices using real-life examples(Detailed Description)
• Portal/Intranet Workshop, helps you learn the critical steps to successfully start your Portal/Intranet project.
• ECM/WCM Evaluation Workshop, offers information about how to effectively choose the right ECM/WCM solution aligned with your needs.

Along with these most requested briefings, we provide further workshops on a number of related topics, including Web Consolidation, Web Governance and Web Analysis.

Onsite Consulting Examples - Top 3 Most Popular Onsite Missions

• Web Site, Intranet or Portal Review, an onsite review of your Web site, Intranet or Portal with your entire Web team. We'll help you determine how your Web site deviates from best practices.
• Web Analysis Key Performance Indicator Analysis, provides onsite analysis of and discussion about your Web/Log file Analysis and how to translate the findings into effective site changes.
• Functional Specification Review, onsite discussion of your functional specification (Web site, Intranet, Portal) to clarify potential ambiguities or missing details that could lead to delays or additional costs during development or after launch.

In addition to these most requested missions, we provide customized consulting aligned to your context and needs.

Read what our clients say about our services